FAQs

Absolutely. We can book multiple sessions back-to-back to give them a real “day on the job.” We suggest starting with two. Anything more usually tests the attention span of our younger crew. If they’re still crushing it after 40 minutes, you can always add more time at the Yard.

Unfortunately, no. To keep the Yard safe for everyone, kids stay in the Kids Dig zone and adults handle the heavy hitters. Our big machines have zero room for passengers. It’s one seat per beast. Because we’ve disabled the drive motors on the smaller fleet, adults can safely squeeze into the cab to help their mini-operators move some dirt.

No problem. If your mini-operator is still working on their growth spurt, they can still command the fleet. They’ll just need a “Co-Pilot” (that’s you!) to sit with them and help reach the controls. We’ll make sure they’re moving dirt in no time.

Don’t cut into their dig time! Swapping parents mid-session is like a long pit stop. It kills the fun for your mini-operator. We suggest one parent stays in the seat while the other captures the glory from the sidelines. You can always book two sessions back-to-back and switch out between sessions.

It depends on the height of your squad. If you’ve got multiple kids under 48″, you’ll need to bring an extra set of hands. Safety is our #1 priority, and since we can’t leave anyone “idling” on the sidelines while you assist another operator, you’ll need a 1:1 adult-to-child ratio for the little ones.

Pro-Tip: If the kids are over 48″, one adult is plenty to rule the yard. Tag in a friend and make it a group effort!

We get it. Vegas happens. If you need to pivot, we’ve got options. Just give us at least 72 hours’ notice before your scheduled Dig Time and you can:

• 72+ hours before your dig time: reschedule, transfer, or take a full credit good for two years.
• Under 72 hours or no-show: non-refundable.
• Trip Protection (add at checkout): cancel for any reason up to 24 hours before for a refund, less the cost of the protection.
• If we cancel for weather, equipment or anything on our end: full refund or free reschedule.
• Groups: catering and transportation are non-refundable once your agreement is signed; we’ll move them to a new date where the vendor allows. Final catering counts are due 7 days out.
• Booked through Viator, Expedia or another travel site? Their terms apply.

Nope. The only “license” you need is a thirst for power and a sense of adventure.

Absolutely. Our machines feature fully climate-controlled cabs. No matter what the Vegas weather is throwing at us, you’ll be moving mountains in a perfectly temperate, dust-free environment.

Bring your whole fan club. We’ve got dedicated “Spectator Zones” perfect for capturing your best angles and every bucket drop.

Nope. One machine, one operator. Our Big Digs are immersive experiences designed to turn you into a pro. And once you feel the raw power of the engine, you aren’t going to want to share.

We get it. Vegas happens. If you need to pivot, we’ve got options. Just give us at least 24 hours‘ notice before your scheduled Dig Time and you can:

• Reschedule: Pick a new time and keep the dream alive.
• Bank It: Convert your booking into a gift certificate valid for one year.
• Cash Out: If you have to cancel completely, we’ll refund 50% of your payment, provided you give us that 24-hour heads-up.